Business Policy

Introduction

At GoMachine, we are committed to providing a seamless experience for both customers and equipment owners. Our business policy reflects our dedication to fairness, integrity, and excellent service.

User Responsibilities

By using our platform, all users (customers and equipment owners) agree to:

• Provide accurate and truthful information during registration and transactions.
• Respect the terms of rental or purchase agreements.
• Use the platform in accordance with applicable laws and regulations.

Payment Policy

All payments must be made through our secure payment gateway. We ensure that transactions are processed promptly and securely.

• Payment methods: [e.g., credit/debit cards, online banking, etc.].
• Refunds: Subject to our cancellation and refund policy.
• Disputes: All disputes will be resolved as per our dispute resolution process.

Cancellation and Refund Policy

Cancellations and refunds are subject to the following conditions:

• Cancellations must be made at least [X hours/days] prior to the transaction date.
• Refunds will be processed within [X days] if the cancellation meets our criteria.
• No refunds for services/products already delivered.

Equipment Owner Policy

Equipment owners must adhere to the following guidelines:

• Ensure all listed equipment is accurately described and in good condition.
• Promptly respond to inquiries and bookings from customers.
• Comply with GoMachine's verification process for all listings.

Data Privacy

We are committed to protecting your data. Please refer to our Privacy Policy for detailed information on how we collect, use, and store your data.

Dispute Resolution

In case of any disputes, we encourage users to reach out to us directly. We will make every effort to resolve issues amicably.

Governing Law

This business policy is governed by the laws of [Your Jurisdiction]. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

Contact Us

For any queries related to our business policy, please contact us:

Email: business@gomachine.com

Phone: +1 (123) 456-7890